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Introduction and GDPR Compliance

Privacy Policy

1. Introduction and GDPR Compliance

At Meta Luxembourg, protecting your personal data is a priority. This Privacy Policy complies with the General Data Protection Regulation (GDPR, Regulation (EU) 2016/679) and describes how we collect, use, store, and protect your information when you use our website and services.

2. Personal Data Collected

We collect personal data through the following channels:

  • General Contact Form: Accessible in the 'Contact' section.
  • Newsletter Subscription Form: Available in the navigation menu.

3. Data Collection and Processing

3.1 General Contact Form

When you send us a request via our contact form, we collect the following information:

  • First Name
  • Last Name
  • Email Address
  • Phone Number
  • Message

This information is securely transmitted and processed based on your consent and our legitimate interest in responding to your request. Your data is stored on our Google servers located in Europe.

3.2 Newsletter Subscription Form

When you sign up for our newsletter, you provide your email address. This data is processed with your explicit consent to send you updates and information about our services. It is also stored on our Google servers in Europe, and our website is hosted by Vercel.

  • Subscribers regularly receive emails featuring information about our business and related topics.
  • Each newsletter includes a direct unsubscribe link, allowing you to exercise your right to be forgotten. By clicking this link, your email address is permanently deleted from our database.

4. Your Rights Under the GDPR

In accordance with the GDPR, you have the following rights regarding your personal data:

  • Right of Access: You can request access to the personal data we process about you.
  • Right to Rectification: You can request the correction of inaccurate or incomplete personal data.
  • Right to Erasure (Right to Be Forgotten): You can request the deletion of your personal data. To do so, please contact us via email.
  • Right to Restriction of Processing: You can request that the processing of your personal data is restricted under certain circumstances.
  • Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format. To exercise this right, please contact us via email or the contact form.
  • Right to Object: You can object to the processing of your personal data in specific circumstances.

Please note that if a contract is in place (e.g., a rental contract or a sales order) or if an invoice has been issued for a service provided, we may not be able to immediately delete your data.

5. Data Storage and Security

We act as the data controller for your personal data. All data collected via our contact forms is securely stored on our Google servers in Europe. We implement appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of your data. Your data will only be retained for as long as necessary to achieve the purposes for which it was collected and in accordance with legal retention periods.

6. Use of Cookies

When browsing our site, cookies may be installed on your device. A cookie is a small text file that does not personally identify you but stores information about your browsing activity to enhance your user experience. You can configure your browser to block or delete cookies, but please note that this may impact the functionality and performance of our site.

7. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us using the details provided on our site. We are committed to addressing your requests promptly and in compliance with the GDPR.

Consent and Acknowledgement

By using our website and services, you consent to the collection and use of your personal data as described in this Privacy Policy, and you acknowledge your rights under the GDPR.