SME Package · Digital

CRM & internal tools: your processes funded by the SME Package Digital.

A CRM built around how you sell, a staff portal or a line-of-business app — custom built and reimbursed up to 70% through the Digital pillar.

70% of costs · up to €17,500 · can be used more than once
01 — What's included

What META delivers in this project

An internal tool is funded separately from a website project: two applications, two scopes.

Bespoke CRM

Contacts, deals, follow-ups and reporting: a CRM built around your sales cycle, not the other way round.

Staff portal

An internal space for your teams: documents, requests, planning and approvals, with role-based rights.

Line-of-business app

Quotes, jobs, stock or site tracking: the tool that replaces scattered spreadsheets.

Integrations & data

Connected to your accounting, your website and your mailboxes, including migration of your existing data.

02 — Use cases

The projects we deliver most often

A CRM replacing spreadsheets and scattered contact lists
A client portal connected to the tools already in place
An app to track field interventions
Automated quotes, follow-ups and monthly reports
03 — Requirements

What you need to qualify

An SME established in Luxembourg with a business permit, a project worth between €3,000 and €25,000 excluding VAT, applied for via MyGuichet.lu. Final eligibility is confirmed by the House of Entrepreneurship or the Chambre des Métiers.

04 — Frequently asked

What SMEs ask us

Is this the same package as for the website?

Yes, the Digital pillar covers both. But they are two distinct projects, each with its own application and closure.

Can we build on an existing tool?

Yes. We migrate your data and connect the tool to what already works for you.

When am I reimbursed?

After the project is delivered and closed, on presentation of the invoices to the official bodies.

Fund your CRM or internal tool

Tell us about your processes — we scope the tool and the eligible budget.

Discuss my project