Service · Apps & internal tools

Tools that fit the way you work.

When no off-the-shelf software fits, we build it: CRMs, team portals, customer apps. Cut to your processes — not the other way round.

Shared spreadsheets, duplicate data entry, information scattered between inboxes and tools: we replace those habits with a web application that fits how you work. Client portals, lightweight CRM, case management, dashboards or connections between existing software — we scope it with your teams, deliver in short stages and host in Luxembourg. The source code and the data belong to you.

01 — What you get

Software made to your measure

Bespoke CRM

A CRM that follows your actual sales cycle, with exactly the fields, stages and reminders your sales team needs.

Internal portals

Dashboards, file management, project tracking: one central place where your team finds everything.

Customer apps

A space where your customers track their files, send documents and book appointments — no lost emails.

Integrations

Connected to your existing tools: accounting, email, calendars, telephony. Data flows without double entry.

02 — How it works

From analysis to deployment

01

Process analysis

We look at how your team actually works and where time gets lost.

02

Mock-up

Concrete screens of your future tool, validated with the people who will use it every day.

03

Iterative development

Delivered in stages: you use the first features while we build the next.

04

Deployment & evolution

Training, go-live and further development at your company's pace.

Mortgage.lu
Finance

Mortgage.lu

Website, SEO and lead generation for a mortgage broker launched in late 2023. 340 families financed in 2025, 80% acquired by Artemis Courtage in 2026.

View project
Unicorn Real Estate
Real estate

Unicorn Real Estate

Website redesign for a 30-year-old agency, exclusive partner of Christie’s International Real Estate in Luxembourg.

View project
FAQ

FAQ

When do you need a custom tool?

When no off-the-shelf software fits: we then build the CRM, team portal or customer app cut to your processes.

What exactly do you build?

CRMs that follow your real sales cycle, internal portals (dashboards, case handling, site tracking) and customer areas.

Does the tool connect to our software?

Yes: accounting, email, calendars, telephony. Data flows without double entry.

How does development run?

Process analysis, mock-ups validated by the people who will use them, iterative development in releases, then rollout and evolution.

Can we use the tool before it is finished?

Yes. You use the first functions while we build the next ones.

Can it be subsidised?

A CRM or internal tool falls under the Digital pillar of the SME Packages, with up to 70% of eligible costs reimbursed.

META

About META

META is a digital agency based in Luxembourg City, working since 2007 for companies in Luxembourg and the Greater Region. We build websites, business tools and online platforms, and we run the search and online marketing that brings them visitors. Design, development and maintenance all stay in house, with a team working in English, French, German and Luxembourgish.

Every project follows the same path: framing the goals and the content, design signed off before the first line of code, development in visible releases, then launch. A website is counted in weeks, a platform or business tool in months; the schedule is set at the start, with interim dates. Every page is built for the Luxembourg market: a multilingual structure, a clean URL per language, structured data and measured loading times.

After launch we stay involved. Hosting, TLS certificate, tested backups, security updates, fixes and evolutions: most of our clients work with us over years, not over a single project. We measure what the site returns — enquiries, calls, sales — and adjust on the numbers rather than on impressions.

How we work

We always start from the real content, never from filler text: the site structure, the headings and the pages are agreed with the client before anything is designed. Layouts are drawn for mobile first, then widened to desktop, and signed off screen by screen. Development then runs in visible releases on a test environment the client can open at any time.

Every site ships on the same technical foundation: titles and descriptions written page by page, structured data, a sitemap and clean URLs in each language, compressed images, and loading times measured on both mobile and desktop. Forms are protected, data stays in Europe, and cookie handling follows the Luxembourg CNPD rules.

At handover the client gets access to the administration and a walkthrough for changing text, images and pages without us. We stay available for updates, fixes, new features and for reading the results — visitors, enquiries, positions on Google.lu — in a regular conversation rather than an automated report.

Let's talk about the tool you're missing

Describe the problem — overflowing spreadsheets, lost emails, double entry. We'll propose a concrete solution.

Discuss my project